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Rings Cap and Gown Graduate Supplies Refunds and Exchanges Graduation Checklist Privacy Payment Types  

If we RENT cap & gowns at my school do we get to keep the tassel?
Yes, you get to keep the tassel if you pay a rental fee for your cap & gown. You will turn in the gown, and at some schools the cap, after the ceremony according to the directions your school gives you for the process.

Can I rent my cap & gown?
Unless your school has specifically signed up for the Class Rental program, no, all cap & gowns are purchased.

How do you size me for my cap & gown?
We need your gender, height, and weight to determine your gown size. This information is kept confidential and ensures a proper fit. For ladies who plan on wearing heels a few inches should be added to your height. Cap sizes are mostly one size fits all. If your school uses sized caps you will be notified when placing your order.

What length should my gown be?
Graduation gowns should hit about mid shin. Sleeves should hit at the wrist.

What should I wear with my cap & gown?
If your school doesn't already have a dress code for graduation the proper and traditional attire is a dress for women and a shirt, tie, and slacks for men.

I didn't order on time and now it's too late to order! Can I still get a cap & gown?
We always order more gowns than there are students graduating for each school. We cannot guarantee size though which is why we strongly encourage ordering early to avoid this problem!

Can I wash or iron my graduation gown?
NO!!!!! If you iron your gown, you can risk burning it. Instead, just hang it on a hanger for a few days, and if there are still any wrinkles in it, steam should take care of it.

What if I don't pick up my cap & gown on delivery day?
All products will be held until graduation day. After that time we will send them back to our factories and NO refunds will be given. Herff Jones will not be responsible for products that were not picked up at the school.

What if I will be graduating in the summer and already ordered my cap & gown?
Each school's summer school graduation program is unique. It is best to speak with the summer school coordinator about this. If you do need a cap & gown you should pick your pre-ordered gown up at regular distribution as we will not hold gowns over the summer.

What color will my cap & gown be?
Your school has chosen the color(s) for the cap & gowns and any orders placed for that school will come in the colors designated by the school. If you have special colors for Honors Grads at your school they will tell us who should get what color.


Cap and Gown
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